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Property Management Services in the Languedoc

We are a small family business with over 20 years of experience in property management and rental services in the South of France. Our family moved from Camberley, Surrey, to the Béziers area in 2002 and we started South France Holiday Villas soon after. We have acquired some extra hands along the way and are now a trilingual team (speaking English, French, and Dutch) offering you professional and expert property management services. 

We offer our property management services in the central Languedoc-Roussillon area, parts of Hérault (34) and Aude (11), within roughly a 30-kilometer radius from Béziers - including Valras-Plage, Gruissan, Narbonne, Olonzac, Cruzy, Saint-Chinian, Roquebrun, Bédarieux, Magalas, Roujan, Pézenas, Marseillan, and Agde.

We can offer you a complete package of property management and rental services, including cleaning, garden and pool maintenance, security checks, guest changeovers, and booking management, allowing you to sit back and reap the benefits of your investment. Alternatively, you can pick and choose the services that you require, rather than taking the whole package. We are fully flexible to your needs and requirements, so no matter what they are, we can help.

Whether it’s key holding, surveillance visits, maintenance works, pool maintenance, cleaning and laundry services, or guest care, we can do it.

 

CONTACT US FOR MORE INFORMATION

 

Why do you need a property manager?

A property manager is invaluable when you have a holiday home. Having a professional on the ground all year-round means there's someone local who can deal with any situation that might occur, from a broken washing machine mid-rental, a pipe leak on changeover day, or storm damage during the winter months, giving you peace of mind when you're at home and your property is empty. When choosing us, you’re entering into a contract that will ensure that your property is well looked after and that you always have someone to contact, someone to help and solve issues quickly and efficiently, even if you’re on the other side of the world.

If you’re looking to let your property for short-term rentals, a property manager becomes even more important. You’ll need someone to organise and oversee your changeovers and laundry, to be there for your guests on arrival and to handle any issues or emergencies during their stay. A property manager will also undertake regular quality checks and have a network of local artisans who can address any minor repairs.

On the marketing and promotion side, we also provide you with high-quality marketing materials, including property photos, video tours, and descriptions, enabling you to let your property to its full potential. We can even take it a step further and take over your sales efforts, either partially or entirely. South France Holiday Villas is not just a property management company – we are also a well-established letting agency and via our extended SFHV Partner Network, we can offer you worldwide exposure.

Why choose South France Holiday Villas

We are a small, dedicated, trilingual team with over 20 years of experience in property management and holiday rental management in the South of France. Most of us also let out our own property during the summer months and have a lot of first-hand experience as owners that we can share with you. We understand the ups and downs and are prepared for all situations, having dealt with the very same ones ourselves.

Why choose our professional property management services over a trusted friend or neighbour? 

We offer a contracted service, which means that we cannot just up and leave midway through your rental season if things get difficult. 

Our cleaners are professionals who have been cleaning houses specifically for short-term rentals for years, with high, vetted standards.

Working with professionals also means that you are covered in case one of the cleaners or maintenance people has an accident at your house. Every year we receive a last-minute request for help from an owner because their friend in the village has bailed on a particularly difficult guest, or their cleaner has not shown up. This may not only result in unhappy guests, bad reviews, and claimbacks; but it could also cost you a valuable friendship.

When you are letting your house for short-term lets, guests have high expectations and you should set yourself up as a professional, which means working with professionals will enable you to offer a professional service to your guests.

 

CONTACT US FOR MORE INFORMATION

 

What our clients say:

Juliana has managed our property since 2006 and we have been delighted with the care and attention shown by Juliana and her team. The guests have frequently expressed delight in the Teams responsiveness to their requirements and we have been confident knowing that the property was being monitored and cared for. Juliana helped some of our friends recently, they had been let down by a holiday rental company in the Languedoc and Juliana with impossible short notice, found an ideal alternative property, they were of course amazed and very grateful. Juliana's team put both the Customer and the Property owner first and that's a hard balancing act that is brilliantly accomplished. Thanks Juliana! - David Moore-Kelly.


Read more testimonials from our happy clients

How it works

Step 1 : Choose your contract

Step 2 : Choose and review services needed

Step 3 : Estimate your changeover cost

Step 4 : Contact us for a quote

 


 

Choose the property maintenance contract that suits you best!

In order to use our changeover service or any additional services, you would need to take out one of the contracts below. With these contracts, we commit to taking care of your property on a year-round or seasonal basis.

Please note that only the management contracts secure South France Holiday Villas as your property manager. For the changeover-only contract you will need to have a local contact in case of any issues. We can also create a tailor-made custom contract for your specific needs.

Please see lower on this page for in-depth details on what is covered by the different contracts. 

 
 
Changeovers only

 

£ 99 .- / year
(plus VAT)
  • Changeover organisation
  • 3rd party contact
  • Tradesmen recommendations
 
Summer Management

 

£ 395 .- / year
(plus VAT)
  • Changeover organisation
  • Maintenance organisation
  • Guest point of contact
  • Concierge service
  • 3rd party contact
  • Tradesmen recommendations
 
Annual Management

 

£ 650 .- / year
(plus VAT)
  • 10 surveillance visits included
  • Changeover organisation
  • Maintenance organisation
  • Guest point of contact
  • Concierge service
  • 3rd party contact
  • Tradesmen recommendations
 
Custom contract

 

POA
contact us
  • Surveillance visits
  • Changeover organisation
  • Maintenance organisation
  • Guest point of contact
  • Concierge service
  • 3rd party contact
  • Tradesmen recommendations
  • ...
CONTACT US FOR MORE INFORMATION

 

What our clients say:

We are in the situation whereby we are living mostly in the UK and it is very important to us to have a reliable service, especially in relation to the changeovers at our house. Pretty well without exception, all our guests have been impressed by the cleanliness of our house and we have been impressed by the reliability and as a consequence have remained with them for about the last 15 years. In addition when we have needed the odd help with other matters they have always been willing to assist. - Mike Meehan.

Read more testimonials from our happy clients

 

Our Range of Property Management Services

 

Property management Languedoc

 

Keyholding & third-party liaison

An often underestimated task when owning a property in France is the bureaucracy that comes with it. It takes many years of experience to fully understand the system and master the best way to tackle situations – made even more difficult if you’re not fluent in the language.

Thankfully, our trilingual team can navigate these tricky waters for you, certainly as most of us have lived in the South of France for over 20 years and have rental properties, so have been through the entire process from beginning to end. This experience has also enabled us to build up our large network of trusted professionals – from accountants and notaries to builders and landscapers.

We are also on hand for other administrative situations, such as translating and questioning a water bill or obtaining planning permission from your local Mairie. No matter what you need, we’re here for you.

Keyholding, third-party liaison works, and access to our vast network all come as part of our contract. Please note that certain works may be billed.

Surveillance visits & property inspections

One of the biggest worries of owning a home abroad is that something may happen to your property when you're not there. Worse, you may not find out that anything is wrong for months! Because of this, we propose regular surveillance visits for us to inspect the property for your peace of mind. This is especially important during the winter months when weather can cause serious damage. We advise to do these visits on a regular basis, as required by some property insurance policies. This is a service that we can provide ad-hoc, or as part of our contracts.

During these visits, we will check the interior and exterior of your property, ensure that everything is in order, flag up any issues, and advise you of any needed replacements or upgrades for the following season.

We can also organise an in-depth property inspection before, during, or after the rental season and advise of any works that may need doing, accidental damages done by renters, or general tips and tricks to make your rental even better. As we don't only offer property management but are also a rental platform, we can give you the best professional advise.

Maintenance works & general upkeep

As we all know, works to a house are never really finished, certainly when letting your property everything needs to be in good order. We can carry out ad hoc minor repairs ourselves, which is something we strive to do as a general rule to minimise costs. For any specialist work, we can provide quotes from our network of trusted local artisans. We can put you in direct contact with the artisan, or we can liaise and follow up with appointed professionals before, during, and after the works.

We can also arrange for frequently reoccurring tasks to be completed. Consider for example pool maintenance and gardening as well as boiler and aircon checks. To minimise costs, we generally prefer to put you in direct contact with the local professional and for this to be invoiced directly to you. But if you prefer a hands-off approach that is also possible.

Cleaning & laundry services

If you are letting your holiday home, or if you are thinking about it, then cleaning and laundry services are perhaps the most important aspects of property management. Cleanliness must always be top-notch – something we guarantee.

We only use fully registered professional cleaners, reviewed and vetted by us, to ensure that you or your rental guests find the property spic and span on arrival. Below are the services we offer:

  • Opening of the season
  • Standard changeover services
  • Deep-cleaning services
  • Laundry services
  • Mid-stay cleans and linen changes
  • Departure checks
  • Closing of the season
  • Shopping service and welcome baskets
  • Hire of baby-equipment

 

A deep clean before your first rental guests is imperative in order to provide a good basis for further standard changeovers. If your rental season is long, we advise having another deep clean at least once mid-season, if time allows. Tasks for the deep clean will be discussed beforehand but generally include jobs such as cleaning windows, cleaning out all kitchen cupboards, cleaning kitchenware, deep clean bathrooms, etc.

Guest point of contact & concierge service

We are on hand for your rental guests in case of any questions or emergencies at your house. Some things can't be foreseen, for example, a power cut, water leak, or faulty keybox or lock. What you can control is how these issues are being dealt with. We are on hand to do just that - be the point of contact to resolve any issues quickly and efficiently. We can even serve as translators in the unfortunate event of medical emergencies. This service is for your guests, whether they have booked via us, privately via yourself, or via a platform that you manage privately.

We can also help your guests with a myriad of concierge services such as booking a restaurant or excursion.

Marketing & advertising

South France Holiday Villas started as a seasonal lettings agency and remains so to this day, which means that our team has first-hand knowledge of how best to sell a villa and of exactly what holidaymakers are looking for. We are also up to date with the latest technologies to market your property to its full potential. We can:

  • Write detailed descriptions to really sell your property
  • Take non-professional photos of the property ourselves to minimise costs
  • Put you in touch with a professional photographer (incl. drone shots, videos, virtual tours, etc.)
  • Analyse your local competitors and help with pricing, stay-length, etc.

 

Once you have excellent marketing material, it is time to look at the myriad of platforms where you can advertise your property. For first-time letters, it can be an onerous task attempting to make sense of the thousands of different advertising platforms and their dashboards, commission schemes, terms and conditions, payout schemes, etc. Once you’re finally all set up, you then need to monitor your listings and make sure to answer all emails, questions, and booking requests whilst keeping all of your calendars up to date and making sure that all prices match – it’s all a lot more work than anticipated!

That’s where we come in – we can either advertise you solely on our own website, or we can branch out and also add you to our SFHV Partner Network, therewith taking on all of the hard work and worry. The SFHV Partner Network covers all the large platforms such as Airbnb, VRBO (HomeAway, Abritel, ...), HomeToGo, Holidu, and many more. We work on a pick-and-choose basis so you can choose where you would like to be advertised, and where not. On the following page, you can find all information on letting your holiday home with us.

 

CONTACT US FOR MORE INFORMATION

 

What our clients say:

Juliana and her team have managed our villa in the Languedoc for over 10 years. They mainly provide us with a client change-over service and off-season property checks. Additionally, we can rely on them to give us help and support re our maintenance issues when required. Their service is professional, efficient and friendly. SFHV respond promptly to us. Their cleaning service is always of a high standard. We like dealing with a smallish organisation which gives us a personal service. South of France Holiday Villas are a pleasure to work with and we can thoroughly recommend them. - Nick and Val

 

 

Estimate your property changeover costs

 

The above contracts engage us to organise your changeovers. This means that we schedule suitable, vetted and experienced, cleaners. The laundry and ironing are done in our own laundry and not outsourced, for maximum care. The costs of the changeover depend, of course, on the size and location of your property. You can calculate an estimated changeover cost (incl. cleaning, laundry, ironing, travel, and VAT) using the below calculator:

Bedrooms : Bathrooms :

 

Of course, keep in mind that gardening work, pool maintenance, and other jobs are not included. Estimates for these can be found below.

  • Gardening: £25 per hour estimated, depending on the work that needs doing and how often.
  • Swimming pool maintenance: £40 per hour estimated, depending on the location, size and type of swimming pool. This price excludes chemicals.
  • Baby equipment hire: £15 for a cot, £12 for a highchair. £25 for a set of both.

 

Payment notes:

  • Contracts will be invoiced annually, but you have the choice of paying quarterly if preferred.
  • Any services used during the month will be invoiced at the end of that month.
  • Invoices are payable within 14 days of receipt and payable by bank transfer or card. We do not accept cheques.

 

CONTACT US FOR MORE INFORMATION

 

What our clients say:

We have not been with South France Holiday Villas for many months but they have been incredibly helpful from the beginning. We need a company who can take good care of our house as we live a long way away and are unable to do much to fix, repair or look after the property. We appreciate all they have done so far to make the house a pleasant and comfortable place to live in. They have helped us to sort out rental issues very quickly and have remained friendly and helpful throughout. We are looking forward to many more months of working with them. - Rachel Fielding.

 

 

Contact us for a personalised quote

 

At the end of the day, every house and every situation is different, therefore we will always aim to meet up with you and visit the house before giving an official quote. Are you in the area, and would you like to meet us, or do you have any further questions about our services or how we operate? Then don't hesitate to get in touch with us.

 

CONTACT US FOR MORE INFORMATION